kq777 Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how kq777 ("Platform", "we", "us", "our") collects, uses, stores, and discloses personal information provided by users ("you", "Player") when you access or use the kq777 website and associated services. This Policy forms part of and should be read together with the kq777 Terms and Conditions. By registering an account with kq777 or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein.

kq777 is committed to protecting your privacy and handling your personal data responsibly. We collect only the information that is necessary to provide our services, verify your identity, process your transactions, and comply with applicable legal obligations. We do not sell your personal information to third parties, and we do not share it with any party that is not directly involved in the delivery of kq777's services.

kq777 processes your personal data on the following legal grounds, depending on the specific processing activity:

• Contractual necessity — processing required to fulfil our obligations under the kq777 Terms and Conditions, including account management, payment processing, and customer support.
• Legal obligation — processing required to comply with applicable laws, including KYC and age verification obligations, anti-money laundering requirements, and record-keeping mandates.
• Legitimate interests — processing carried out for kq777's legitimate business interests including platform security, fraud prevention, responsible gaming monitoring, and platform improvement, where those interests are not overridden by your rights.
• Consent — where you have provided explicit consent for a specific processing activity, such as receiving promotional communications. You may withdraw consent at any time by contacting kq777 support.

kq777 processes all financial transactions in Bangladeshi Taka (BDT). When you make a deposit via bKash, Nagad, Rocket, or another supported payment method, kq777 records the transaction reference, amount, date and time, and the payment method type used. kq777 does not store your full mobile wallet PIN, bank account credentials, or card numbers on its servers. Payment credentials are processed by the relevant payment provider and are not retained by kq777 in full, readable form. kq777 stores only the minimum transaction metadata required to support your transaction history, resolve payment disputes, and comply with financial record-keeping obligations.

If you believe that any financial transaction record held by kq777 is inaccurate, you may contact the kq777 support team to request a review. kq777 will investigate disputed transaction records and provide a written response within a reasonable timeframe. All financial transaction records are retained for the legally required period as part of kq777's compliance obligations.

kq777 retains your personal data for as long as your account remains active and for a defined period following account closure. The specific retention periods applied by kq777 are as follows: account registration data and KYC documentation are retained for a minimum of five years following account closure to meet regulatory and anti-money laundering record-keeping requirements; transaction records (deposits, withdrawals, game activity) are retained for a minimum of five years following the date of the transaction; support communications are retained for a minimum of two years following the date of the communication. Retention periods may be extended where kq777 is involved in legal proceedings, regulatory investigations, or dispute resolution processes in which the retained data is relevant.

When the applicable retention period expires and there is no legal basis for continued retention, kq777 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Anonymised and aggregated data (data from which all personal identifiers have been removed) may be retained indefinitely for statistical and platform improvement purposes.

kq777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include: SSL/TLS encryption for all data transmitted between your device and kq777's servers; password hashing using industry-standard algorithms so that your password is never stored in readable form; access controls limiting the number of kq777 personnel who can access personal data, with access granted only on a need-to-know basis; regular security reviews of platform infrastructure and third-party integrations; and session management controls including automatic session timeout after a period of inactivity.

Despite the measures described above, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. kq777 cannot guarantee the absolute security of your personal data. In the event of a data breach that is likely to result in a risk to your rights and freedoms, kq777 will notify affected players as soon as reasonably practicable and will take prompt remedial action to contain the breach and minimise its impact. Players can help protect their own accounts by choosing strong passwords, never sharing login credentials, and logging out after each session.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how kq777 handles your personal information, please contact our support team. We are available 24 hours a day via live chat from within your kq777 account. For written correspondence regarding privacy matters, use the email address below. Please include your registered mobile number in all written privacy requests so that our team can locate your account details and respond accurately.